List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Comply with legislative and regulatory requirements relating to swimming pool and spa servicing. | 1.1. | Legislative and regulatory requirements are identified and applied. |
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1.2. | Own understanding of legislative requirements is confirmed with supervisor. |
1.3. | Situations requiring specialist advice are identified and assistance is sought as required. |
| 1.4. | Breaches or potential breaches of requirements are reported to supervisor. |
2. | Comply with ethical practices and codes of conduct. | 2.1. | Industry, business and association standards, codes of ethics, practice and/or conduct are identified and followed. |
2.2. | Own understanding of ethical and conduct requirements is confirmed with supervisor. |
2.3. | Situations requiring specialist advice are identified and assistance is sought as required. |
3. | Identify work role and responsibilities. | 3.1. | Own work role and responsibilities are identified and confirmed with supervisor. |
3.2. | Work tasks are identified, scheduled and completed within designated timeframes. |
3.3. | Feedback from clients and colleagues is sought relating to own competency and performance, and used to identify areas for improvement. |
3.4. | Information regarding learning and professional development is recorded and maintained in line with enterprise requirements. |
3.5. | Work completion documentation is prepared and securely maintained. |
4. | Identify risks involved in working as a swimming pool and spa technician. | 4.1. | Potential risks are identified and reported. |
| 4.2. | Workplace policies and procedures for minimising risks are identified and applied. |
| 4.3. | Information is routinely provided to clients on compliance of swimming pool or spa and environs with safety legislation. |
| 4.4. | Limitations in identifying risks are identified and assistance is sought as required. |
5. | Identify industry employment requirements. | 5.1. | Industry employment requirements, including competency standards and other relevant benchmarks, are identified and used to establish own continuous professional development needs and priorities. |
| | 5.2. | Employee and employer rights and responsibilities, including remuneration and employment conditions, are accessed. |
| | 5.3. | Personal presentation standards are maintained. |
A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also safely and competently respond to a routine workplace matter relating to each of the following aspects of work in the swimming pool and spa servicing industry:
comply with legislative requirements relating to swimming pool and spa servicing, and confirm own understanding and application
interpret and comply with regulatory, industry, business and enterprise ethical practices and codes of conduct and check own understanding and application of them with relevant persons
identify and report a range of potential risks associated with swimming pool and spa servicing; and apply workplace policies, procedures and strategies to minimise them
interpret and confirm own role and responsibilities
identify and access industry employment requirements, including compliance with enterprise requirements for personal presentation.
A person demonstrating competency in this unit must demonstrate knowledge of:
Australian Competition and Consumer Commission product safety guidelines for spas and pools
business policies and procedures relating to:
dealing with grievances
environmental protection
interpersonal conflict
work health and safety (WHS)
personal presentation
remuneration and employment conditions
workplace ethics
customer service principles
industry codes of practice and ethics, including Code of Ethics – Swimming Pool and Spa Association of Australia
legislative requirements relating to servicing swimming pools and spas outlined in:
Australian consumer law
WHS legislation
principles of effective communication
principles of effective teamwork
principles of risk assessment and mitigation
principles of time management.
The following must be present and available to learners during assessment activities:
equipment:
computer system with internet access and printer to access the material specified below
materials:
workplace policies and procedures specified in the knowledge evidence
workplace safety and risk identification procedures
legislation, Australian standards, Australian Competition and Consumer Commission product safety guidelines, and ethical and conduct standards relevant to the swimming pool and spa servicing industry.
Assessment activities are performed on an individual basis under general supervision.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.